Contact Rhode Island Water Damage Pros
The fastest way to reach us is the phone. It is answered 24 hours a day, every day, statewide.
Phone is the single contact method
Water damage cannot be diagnosed by message tag. Moisture spreads while inboxes fill, so this site keeps one conversion action: the phone call. Dial (888) 217-5329 and describe where the water is, what it may have touched, and whether sewage or electricity is involved. That is enough to start dispatch where crews are available.
Hours and coverage
Hours are simple: open 24 hours, every day, including weekends and holidays. Coverage spans Providence, Cranston, Warwick, Pawtucket, East Providence, Woonsocket, Newport, and Central Falls, plus surrounding neighborhoods in each service area — from Bay-side streets that flood in nor'easters to inland blocks where winter freezes split pipes. Same-day response is subject to provider participation, location, technician availability, and demand.
Before you call
If you can do so safely, note the water source (plumbing, appliance, roof, foundation, or unknown), which rooms are affected, and when you first noticed it. Photos help your insurance claim later. Do not enter sewage-contaminated rooms or touch electrical panels in standing water — leave that to the crew, who arrive with protective equipment and extraction gear.
What happens when you call
Expect a short set of questions: where the water is, where it may be coming from, whether sewage or electricity is involved, and your location. That is enough for the provider to judge urgency and dispatch the nearest available crew where capacity allows. On arrival, the crew shuts off the source if it is still running, extracts standing water, and maps hidden moisture with meters — including inside walls and under flooring. You receive a written scope with photos and readings that doubles as insurance documentation, and drying equipment stays until meters confirm the structure is genuinely dry. Same-day and around-the-clock response depends on provider participation, location, technician availability, and demand, so calling early in the event always beats waiting to see whether things dry on their own.